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The Museum of Pop Culture strives to be accessible for all visitors and provides a variety of support services to assist with your visit.


Drop-off Area + Parking

A covered drop-off area is located inside the 5th Avenue N and Harrison Street Entrance of MoPOP and is adjacent to a three-minute load/unload zone. Accessible parking can be found across Harrison Street and at the Seattle Center 5th Avenue N garage. For more information on getting to MoPOP, please see our directions page.


Wheelchair Loan

MoPOP facilities are wheelchair accessible. Wheelchairs are available at our Main ticketing desk at the 5th Avenue N and Harrison Street Entrance, located at 5th Avenue N and Broad Street under the Seattle Center Monorail. A piece of identification must be left with the Visitor Services Representative for wheelchair loan. Wheelchairs are on a first-come, first-served basis, and the number of wheelchairs is limited.

MoPOP is dedicated to providing an educational and interactive experience for all visitors. MoPOP’s designers and architects worked with representatives from the Seattle disabled community to ensure that music fans and MoPOP employees with disabilities could count on easy access to the entire museum. The multi-level building is accessible via six elevators.


Wheelchair Accessibility

  • Electric door openers at all MoPOP entrances
  • 34” high interior counters
  • Wheelchair-accessible seats are available throughout MoPOP’s main music venue, Sky Church

Noise-Cancelling Headphone Loan

Noise-cancelling headphones are available at our Main ticketing desk at the East Entrance (5th Avenue N and Harrison Street). A piece of identification must be left with the Visitor Service Representative for the loan. Adult and child sizes are available on a first-come, first-served basis, and the number of headphones is limited.


Sensory Friendly Programs

Sensory-Friendly Programs are an opportunity for adults and families to experience the museum with lowered volume and light levels. These programs welcome anyone who can benefit from a low-sensory museum environment.


Sensory Rating Cards

See sensory ratings for each MoPOP exhibition. These cards indicate the different types and levels of stimulation that you can expect in each space.

SEE SENSORY RATINGS ▸

MoPOP has a number of programs that provide free or reduced-cost entry to the museum and is committed to providing access to families and individuals who experience barriers to entry through partnerships, discount programs, and education initiatives.


Museums for All

MoPOP participates in the Museums for All program, a national initiative that encourages families of all backgrounds to visit museums regularly.

Individuals and families on food stamps presenting an Electronic Benefits Transfer (EBT) card or a Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) card can receive free admission during normal operating hours for up to ten individuals. The special exhibit Hidden Worlds: The Films of LAIKA is included in this program.

Participation details:

  • We accept current EBT/WIC cards for the program from any state
  • You must have your card when you arrive at the admissions desk at the museum to participate
  • No additional identification is required

Unfortunately, as of now, individuals and families participating in the Museums for All program cannot redeem tickets online to reserve an entrance time. Please bring your card to MoPOP’s East Entrance on 5th Avenue North and we will provide you with an admission time.

Questions? Please contact Community@MoPOP.org.


MoPOP TICKET DONATION

MoPOP donates complimentary tickets to more than 800 regional nonprofits annually to support raffles and fundraising events. These tickets are limited and offered on a first-come, first-served basis. Your organization may request up to four tickets per calendar year using the Ticket Donation Request Form. We encourage you to put in requests for these ticket donations at least four weeks prior to the date of your event. Tickets are not guaranteed. The museum does not donate memberships.

Request Tickets


MoPOP’S LIBRARY PASS PROGRAM

For individuals wishing to visit MoPOP at no charge, a limited number of free passes are available for check out through the Seattle Public Library and the King County Library System.

For more information on this program, contact the Seattle Public Library or the King County Library System.


COMMUNITY ACCESS PARTNERS (CAP)

MISSION

In keeping with MoPOP’s core value of open arms and radical hospitality, the CAP program is committed to overcoming access barriers to the museum through in-depth, intentional partnerships with organizations that strive to serve their communities.

TARGET POPULATION

CAP serves the following populations:

  • Indigenous peoples
  • Refugees and immigrants, including undocumented immigrants
  • POC in need (including but not limited to Black, Latinx, API, and South Asian people)
  • LGBTQ identified youth
  • Homeless and low-income youth and adults
  • Disabled and neuroatypical youth and adults
  • Survivors of abuse
  • Formerly incarcerated youth and adults

PARTNER BENEFITS

Organizations only need to apply to the program once, and if admitted, will be considered ongoing partners; however, partners will need to renew their benefits annually.

As a baseline, all partners will receive the following:

  • A number of free individual tickets to the museum for use by anyone in the organization’s client base and by accompanying staff members
  • Up to 2 free group visits for a minimum of 10 and maximum of 90 people

Benefits last a year starting from when the partner is accepted, and do not roll over.
Additional benefits are customized to the organization’s needs and arranged between partner and museum staff.

These may include:

  • Interactive museum experiences (e.g. tours, workshops, art activities, etc.)
  • Funding for transportation to the museum
  • Free passes to public programs and events (e.g. Sound Off!, Pop+, Movies at MoPOP, etc.)

*Organizations are also welcome to request a free, one-time group visit to the museum.

ELIGIBILITY

  • Must be a non-profit with 501c3 status or a government entity or an indigenous community organization
  • Must be a direct service organization that provides free programming and services to marginalized populations

Any organization that meets the above criteria is encouraged to apply. We give preference to organizations which

  • Serve anyone in CAP’s target populations
  • Have an arts focus or offer arts-related programming
  • Serve the South Seattle area
  • Serve non-English speakers

Benefits last a year starting from when the partner is accepted, and do not roll over. Additional benefits are customized to the organization’s needs and arranged between partner and museum staff. These may include:

  • Interactive museum experiences (e.g. tours, workshops, art activities, etc.)
  • Use of MoPOP’s event spaces for community gatherings
  • Funding for transportation to the museum
  • Free passes to public programs and events (e.g. Sound Off!, Pop+, Movies at MoPOP, etc.)

*Organizations are also welcome to request a free, one-time group visit to the museum.

Interested in becoming a MoPOP CAP group? Apply to Become a MoPOP Access Partner when applications are open.

 

Questions? Please contact Community@MoPOP.org.

This program is supported, in part, by a grant from ArtsWA (the Washington State Arts Commission) and the National Endowment for the Arts.

 
National Endowment for the Arts logo

Washington State Arts Commission logo

HOW LONG SHOULD I EXPECT TO SPEND AT MOPOP AND HOW LONG CAN I STAY AT THE MUSEUM?

There's enough at MoPOP to keep you busy all day long, so allocate at least a few hours! You are welcome to spend as much time as you like during your visit. We have accounted for an average visit time into our capacity knowing that some guests will stay longer and some will stay shorter. We are monitoring overall capacity to the building on a "one in, one out" basis in real time.

WHERE DO I ENTER THE MUSEUM?

We currently have one entrance open—the East entrance on 5th Ave. N. If you have a General Admission ticket, please line up in the General Admission line. If you are a MoPOP Member or have a partner ticket or voucher, please line up in the Member / Partner Ticket line.  

I have a complimentary ticket, MEMBERSHIP GUEST PASS, CityPass®, or other untimed ticket, voucher, or pass. How should I check in?

Guests with Seattle CityPASS® tickets, vouchers, comps or other passes will enter at the dedicated line at the East Entry located on 5th Ave N. and Harrison St. Availability will be on a first-come, first-served basis based on the current overall museum capacity. At this time, these tickets cannot be redeemed online to reserve an entry time in advance.

Don’t know about CityPASS® yet? Save 48% on admission to Seattle’s top 5 attractions – including MoPOP! Visit the attractions at your own pace, in any order, over a 9-day period. One easy purchase and mobile ticket delivery saves you time and money. LEARN MORE ▸

I have a Microsoft Prime card or other discounted program ticket, voucher, or pass. How should I check in?

We will have a dedicated line at the East Entry located on 5th Ave N. and Harrison St for guests with a Microsoft Prime Card or other discounted tickets and vouchers. Availability will be on a first come, first serve basis based on the current overall museum capacity. At this time, these tickets cannot be redeemed online to reserve an entry time in advance.

I visited the Museum recently and really enjoyed the experience.
Can I apply my tickets towards the price of a membership?

Absolutely! You can apply your ticket price towards a membership within three weeks of your initial visit. Contact Membership@MoPOP.org for details and assistance. Some restrictions may apply.

CAN GROUPS VISIT MOPOP?

Yes, we are now accepting group reservations. To make a reservation, click here.

For additional MoPOP experiences, such as virtual programming and alternative ticketing options available for groups, please reach out to GroupSales@MoPOP.org.

CAN I BE DROPPED OFF AT MOPOP?

The turnaround at 5th Avenue N and Harrison is a convenient place for individuals and groups to be dropped off (however, no parking is allowed in the turnaround). Enter through the group entrance which will lead you right to the ticketing area. View map.

ARE PETS ALLOWED AT MOPOP?

Sorry. Pets are not allowed anywhere within the complex. However, service animals are permitted and should be checked in at the information desk in the lower lobby.

IS PHOTOGRAPHY ALLOWED IN THE GALLERIES?

Photography is allowed in the museum; however, flash photography, tripods, and selfie sticks are prohibited. Any commercial or other unauthorized use of any transmission, picture, film/type, writing, drawing, or other depiction or description of any MoPOP name, mark, or logo is prohibited without prior specific written approval from the MoPOP PR department. Please call 206-770-2700 for more information.

MoPOP may photograph, film, or videotape visitors for educational and promotional purposes. Purchase and use of a ticket is implied consent for the use of the holder's likeness, voice, or video image for marketing purposes.

CAN I BRING FOOD AND DRINK INTO MOPOP?

Outside food and drink are prohibited. Food and drink are also prohibited in the gallery spaces. However, they are permitted in the public areas, such as the ticketing lobbies and the retail stores. Feeling hungry? Check out CULTURE KITCHEN at MoPOP for delicious meals and refreshing beverages.

CAN I BRING MY STROLLER?

Strollers are welcome, though we strongly encourage guests use umbrella strollers. Additionally, only umbrella strollers will be allowed within certain exhibition spaces. Stroller parking is available throughout the museum.

Are general admission and event tickets refundable?

No, general admission tickets and event tickets are not refundable as all sales are final.

What is citypass®?

SPEND LESS, EXPERIENCE MORE! CityPASS® makes it easy and affordable to visit 5 top attractions including MoPOP! Visit the attractions at your own pace, in any order, over a 9-day period. Purchase CityPASS® online for immediate, paperless delivery to your mobile device. LEARN MORE

Please view our dedicated page full of up-to-date information:

VIEW FULL COVID-19 INFORMATION PAGE ▸


Are masks required?

Masks are strong recommended for all guests ages 3 and up. Since many young people have not had a chance to be vaccinated yet, we want to create as safe and welcoming an environment as possible for all of our visitors. We are continuing to monitor both guest and staff comfort as we evaluate our health and safety protocols.


Does MoPOP require proof of vaccination?

In line with Washington state guidelines, proof of vaccination will no longer be required for visitors effective March 1, 2022.


Where do I enter the museum?

We currently have one entrance open: the east entrance on 5th Avenue N. If you have a reserved ticket, please line up in the correct line for the time of your entry. If you don’t have a reserved ticket, we will admit guests pending capacity of the building.

WEAPONS

  • All weapons, including concealed firearms, are strictly prohibited.

BAGS AND BACKPACKS

  • Please plan ahead and leave your large bags and backpacks at home.
  • Small bags and backpacks may be allowed in the museum.
  • Bags larger than 20" x 13" inches must be checked in to the museum's coat check area for museum events.
  • Non-invasive bag checks will be conducted upon entry at all MoPOP events.

FOOD AND DRINK

  • Containers containing liquids are not allowed in gallery spaces.
  • Outside food and drink is prohibited.
  • Food is not allowed in gallery spaces.

UMBRELLAS

  • Umbrellas are not allowed in galleries. Only bring what you need. Coat check is currently closed for your safety.

STROLLERS

  • Single strollers under 30” wide are permitted, but we strongly encourage guests to use umbrella strollers. Tandem strollers (double, triple, quad, etc.) including wagons are not permitted inside the museum. Additionally, only umbrella strollers will be allowed in certain galleries and spaces. Stroller parking is available throughout the museum. Only bring what you need. Coat check is currently closed for your safety.

BALLOONS AND FLOWERS

  • Balloons are prohibited. Fresh plants or flowers are prohibited unless approved in writing.

COSTUMES

  • Costumes must fit through a single doorway (less than 85.5-inches tall X 35-inches wide). 
  • Costumes cannot include: pyrotechnics, fire, smoke, steam, fog, helium balloons, et cetera and are subject to MoPOP building policies.
  • No nudity, lewd or offensive costumes. This is inclusive but not limited to gender, sexual orientation, race, ethnicity, religion, culture or disability.
  • No full or partial body paint in place of clothing. 
  • Photo identification may be required for guests with face concealing paint, prosthetics, or masks.

COSTUME WEAPONS

  • Functional weapons are strictly prohibited.
  • Costume weapons must be inspected at the security station located at the event's entrance and must conform to state and federal law.
  • Projectile costume weapons must be rendered inoperable.
  • Costume swords must be tied to the costume so that they cannot be drawn.
  • Costume weapons will be tagged with a wristband after security's inspection.
  • Individuals not willing to have their costume weapons inspected or tagged, or are not willing to comply with the above, will be asked to leave the premises.

HARASSMENT

  • Harassment is not tolerated.
  • Unacceptable behaviors include, and are not limited to: abusive, discriminatory, derogatory, or demeaning conduct or intimidation, harassing by any visitors to the museum.
  • Harassment includes: offensive physical gestures or verbal comments related to gender, sexual orientation, race, ethnicity, religion, culture, disability; socially inappropriate behavior in public spaces (including event related content); deliberate intimidation, stalking or following; harassing photography or recording; sustained disruption of talks or other events; and inappropriate physical contact.
  • Any lewd or offensive behavior or language, using sexually explicit or offensive language or conduct, extreme profanity, obscene gestures, or racial, religious or ethnic slurs.

We’re committed to creating a safe and healthy environment for our staff and guests.

All Clear King County Safety Pledge

What to Expect When Visiting MoPOP


Increased cleaning and sanitation

• Use of electrostatic sprayers in galleries and high-traffic areas.

• Touchless hand sanitizer dispensers at all museum and exhibition entrances and in high-traffic areas.

• Touchless soap dispensers in all bathrooms.

• We are running 100% fresh air through the museum! Our air intake is 80ft above sidewalk/street level. The air is filtered several times by MERV 13 and 16 filters, and we've increased the capacity of our exhaust fans to keep things fresh.


For employees

• Required training on COVID-19 and ways to protect themselves and others.

• Employees required to wear face masks at all times in the museum.


For Guests

• Strongly recommending guests ages 3 and above to wear a face covering at all times.

• Encouraging tickets purchased in advance for a specific entry time to guarantee a reservation.

• Only bring what you need. Coat check is currently closed for your safety.


More Information

For information on the virus and steps you can take, consult the Centers for Disease Control (CDC), the State of Washington Department of Health, and Public Health - Seattle & King County.


Hours and Events

HOURS

Open Thurs–Tues 10:00am–5:00pm
Closed on Wednesdays

 

For updates on events, check out our current events here.


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HAVE A QUESTION WE HAVEN'T ANSWERED HERE?

General inquiries and ticket-related questions should go to our main information line at 206-770-2700.

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