Skip to the content

Menu

The Museum of Pop Culture strives to be accessible for all visitors and provides a variety of support services to assist with your visit.


Drop-off Area + Parking

A covered drop-off area is located inside the 5th Avenue N and Harrison Street Entrance of MoPOP and is adjacent to a three-minute load/unload zone. Accessible parking can be found across Harrison Street and at the Seattle Center 5th Avenue N garage. For more information on getting to MoPOP, please see our directions page.


Wheelchair Loan

MoPOP facilities are wheelchair accessible. Wheelchairs are available at our Main ticketing desk at the 5th Avenue N and Harrison Street Entrance, located at 5th Avenue N and Broad Street under the Seattle Center Monorail. A piece of identification must be left with the Visitor Services Representative for wheelchair loan. Wheelchairs are on a first-come, first-served basis, and the number of wheelchairs is limited.

MoPOP is dedicated to providing an educational and interactive experience for all visitors. MoPOP’s designers and architects worked with representatives from the Seattle disabled community to ensure that music fans and MoPOP employees with disabilities could count on easy access to the entire museum. The multi-level building is accessible via six elevators.


Wheelchair Accessibility

  • Electric door openers at all MoPOP entrances
  • 34” high interior counters
  • Wheelchair-accessible seats are available throughout MoPOP’s main music venue, Sky Church

Noise-Cancelling Headphone Loan

Noise-cancelling headphones are available at our Main ticketing desk at the East Entrance (5th Avenue N and Harrison Street). A piece of identification must be left with the Visitor Service Representative for the loan. Adult and child sizes are available on a first-come, first-served basis, and the number of headphones is limited.

HOW LONG SHOULD I EXPECT TO SPEND AT MOPOP AND HOW LONG CAN I STAY AT THE MUSEUM?

There's enough at MoPOP to keep you busy all day long, so allocate at least a few hours! You are welcome to spend as much time as you like during your visit. We have accounted for an average visit time into our capacity knowing that some guests will stay longer and some will stay shorter. We are monitoring overall capacity to the building on a "one in, one out" basis in real time.

WHERE DO I ENTER THE MUSEUM?

We currently have one entrance open - the East entrance on 5th Ave. N. If you have a General Admission ticket, please line up in the General Admission line. If you are a MoPOP Member or have a partner ticket or voucher, please line up in the Member / Partner Ticket line.  

I have a complimentary ticket, CityPass, or other untimed ticket, voucher, or pass. How should I check in?

We will have a dedicated line at the East Entry located on 5th Ave N. and Harrison St for guests with CityPass tickets, vouchers, comps or other passes. Availability will be on a first come, first serve basis based on the current overall museum capacity. At this time, these tickets cannot be redeemed online to reserve an entry time in advance.

I have a Microsoft Prime card or other discounted program ticket, voucher, or pass. How should I check in?

We will have a dedicated line at the East Entry located on 5th Ave N. and Harrison St for guests with a Microsoft Prime Card or other discounted tickets and vouchers. Availability will be on a first come, first serve basis based on the current overall museum capacity. At this time, these tickets cannot be redeemed online to reserve an entry time in advance.

I visited the Museum recently and really enjoyed the experience.
Can I apply my tickets towards the price of a membership?

Absolutely! You can apply your ticket price towards a membership within three weeks of your initial visit. Contact Membership@MoPOP.org for details and assistance. Some restrictions may apply.

CAN GROUPS VISIT MOPOP?

Due to COVID-19 restrictions, group reservations are currently not being accepted.

CAN I BE DROPPED OFF AT MOPOP?

The turnaround at 5th Avenue N and Harrison is a convenient place for individuals and groups to be dropped off (however, no parking is allowed in the turnaround). Enter through the group entrance which will lead you right to the ticketing area. View map.

ARE PETS ALLOWED AT MOPOP?

Sorry. Pets are not allowed anywhere within the complex. However, service animals are permitted and should be checked in at the information desk in the lower lobby.

IS PHOTOGRAPHY ALLOWED IN THE GALLERIES?

Photography is allowed in the museum; however, flash photography, tripods, and selfie sticks are prohibited. Any commercial or other unauthorized use of any transmission, picture, film/type, writing, drawing, or other depiction or description of any MoPOP name, mark, or logo is prohibited without prior specific written approval from the MoPOP PR department. Please call 206-770-2700 for more information.

MoPOP may photograph, film, or videotape visitors for educational and promotional purposes. Purchase and use of a ticket is implied consent for the use of the holder's likeness, voice, or video image for marketing purposes.

CAN I BRING FOOD AND DRINK INTO MOPOP?

Outside food and drink are prohibited. Food and drink are also prohibited in the gallery spaces. However, they are permitted in the public areas, such as the ticketing lobbies and the retail stores. Feeling hungry? Check out CULTURE KITCHEN by Wolfgang Puck at MoPOP for delicious meals and refreshing beverages.

CAN I BRING MY STROLLER?

Strollers are welcome, though we strongly encourage guests use umbrella strollers. Additionally, only umbrella strollers will be allowed within certain exhibition spaces. Stroller parking is available throughout the museum.

Are general admission and event tickets refundable?

No, general admission tickets and event tickets are not refundable as all sales are final.

What is citypass?

SPEND LESS, EXPERIENCE MORE! CityPASS makes it easy and affordable to visit 5 top attractions including MoPOP! Now with 30 days of validity, it’s perfect for multiple day trips or vacations! Purchase CityPASS online for immediate, paperless delivery to your mobile device. LEARN MORE

Please view our dedicated page full of up-to-date information:

VIEW FULL COVID-19 INFORMATION PAGE ▸


Are masks required?

Masks are required for all guests ages 3 and up. Since many young people have not had a chance to be vaccinated yet, we want to create as safe and welcoming an environment as possible for all of our visitors. We are continuing to monitor both guest and staff comfort as we evaluate our health and safety protocols.


Does MoPOP require proof of vaccination?

We have no plans to require proof of vaccination to visit the museum.


Where do I enter the museum?

We currently have one entrance open: the east entrance on 5th Avenue N. If you have a reserved ticket, please line up in the correct line for the time of your entry. If you don’t have a reserved ticket, we will admit guests pending capacity of the building.

WEAPONS

  • All weapons, including concealed firearms, are strictly prohibited 

BAGS AND BACKPACKS

  • The Museum’s galleries have limited space. Backpacks and large bags pose a hazard to artifacts and documents on display. All bags must be smaller than 13” x 12” x 4” inches to be carried into any gallery space

FOOD AND DRINK

  • Containers containing liquids are not allowed in gallery spaces
  • Outside food and drink is prohibited
  • Food is not allowed in gallery spaces

UMBRELLAS

  • Umbrellas are only allowed in the clear umbrella bags provided at the entrances. Guests are responsible for carrying them as coat check is currently not available due to COVID-19 restrictions.

STROLLERS

  • Single strollers under 30” wide are permitted, but we strongly encourage guests to use umbrella strollers. Tandem strollers (double, triple, quad, etc.) including wagons are not permitted inside the museum. Additionally, only umbrella strollers will be allowed in certain galleries and spaces. Stroller parking is available throughout the museum.

BALLOONS AND FLOWERS

  • Balloons and fresh plants or flowers are prohibited.

COSTUMES

  • Costumes must fit through a single doorway (less than 85.5-inches tall X 35-inches wide) 
  • Costumes cannot include: pyrotechnics, fire, smoke, steam, fog, helium balloons, et cetera and are subject to MoPOP building policies
  • No nudity, lewd, or offensive costumes 
  • No full or partial body paint in place of clothing 
  • Photo identification may be required for guests with face concealing paint, prosthetics, or masks

COSTUME WEAPONS

  • Functional weapons are strictly prohibited
  • Costume weapons must be inspected at the security station located at the event's entrance and must conform to state and federal law
  • Projectile costume weapons must be rendered inoperable
  • Costume swords must be tied to the costume so that they cannot be drawn
  • Costume weapons will be tagged with a wristband after security's inspection
  • Individuals not willing to have their costume weapons inspected or tagged, or are not willing to comply with the above, will be asked to leave the premises

Stay with one of our hotel partners in downtown Seattle, conveniently located within walking distance to MoPOP.

 

HYATT PLACE AND HYATT HOUSE

Located in the heart of downtown and in the shadow of the Space Needle, Hyatt Place Seattle/Downtown and Hyatt House Seattle/Downtown are the perfect locations for your next vacation or business trip.

While vacationing in the Emerald City, you will find many of Seattle's most popular area attractions within blocks of our hotels, including the famous Space Needle, Museum of Pop Culture (MoPOP), and Key Arena in the Seattle City Center. Other attractions such as Seattle’s Waterfront, Pike Place Market, Seattle Art Museum, Downtown, Westlake Center, and South Lake Union are just a quick shuttle ride away.

Your senses will be delighted as you gaze at the majestic Olympic Mountains and the quiet magnificence of Puget Sound. At Hyatt Place Seattle/Downtown and Hyatt House Seattle/Downtown, you will find everything you need to enjoy the perfect stay in the heart of Seattle, Washington.

High-end décor and stylish furnishings coupled with the convenience and sociability of a friendly neighborhood create an entirely new kind of all-suite hotel experience—one that invites guests to unpack and stay a while.

Hyatt Place Hyatt House


HOTEL MAX

Located in downtown Seattle, the Hotel Max is close to Seattle's hottest shopping, dining, entertainment, and nightlife. A haven for the creatively inclined and artistically curious, the Max showcases hundreds of original paintings, photographs and artifacts throughout the lobby, guestrooms, and corridors—from a mix of local Northwest artists and national legends like Andy Warhol. The Max honors all things Seattle, including music. The hotel’s iconic 5th floor is dedicated to the work of Charles Peterson, famed for documenting Seattle’s grunge era music scene like Nirvana. Experience the hotel's rockin’ vibe, playful design and their personalized guest services that has created a unique hotel experience where art and culture abound. MoPOP is easily accessible by way of a quick 60-second Monorail ride.

Hotel Max Package


EDGEWATER HOTEL

The "Best Hotel in Seattle" (as reported by CNBC) has amazing views of the Olympic Mountains, the sparkling waters of Elliott Bay, and breathtaking sunsets from your room. Located near the cruise ship terminal, The Edgewater Hotel is in the heart of downtown, within walking distance of the city's favorite sites.

For a limited time only, get your backstage pass to the ultimate Seattle rock experience! In partnership with Pearl Jam and Ten Club, The Edgewater has designed the ultimate band inspired suite. This space is a Seattle rock fan’s dream:

  • Concert memorabilia
  • Grunge-inspired decor
  • In-room guitar + amp
  • Record player

Your package includes:

  • Overnight accommodations in the Pearl Jam suite
  • Two tickets to MoPOP’s Pearl Jam: Home and Away Exhibition
  • Pearl Jam signature cocktails for two in Six Seven Lounge
  • Overnight valet parking

Book the Pearl Jam Suite


MoPOP has a number of programs that provide free or reduced-cost entry to the museum and is committed to providing access to families and individuals who experience barriers to entry through partnerships, discount programs, and education initiatives.


MoPOP TICKET DONATION

MoPOP donates complimentary tickets to more than 800 regional nonprofits annually to support raffles and fundraising events. These tickets are limited and offered on a first-come, first-served basis. Your organization may request up to four tickets per calendar year using the Ticket Donation Request Form. We encourage you to put in requests for these ticket donations at least four weeks prior to the date of your event. Tickets are not guaranteed. The museum does not donate memberships.

Request Tickets


COMMUNITY ACCESS PARTNERS (CAP)

MISSION

In keeping with MoPOP’s core value of open arms and radical hospitality, the CAP program is committed to overcoming access barriers to the museum through in-depth, intentional partnerships with organizations that strive to serve their communities.

TARGET POPULATION

CAP serves the following populations:

  • Indigenous peoples
  • Refugees and immigrants, including undocumented immigrants
  • POC in need (including but not limited to Black, Latinx, API, and South Asian people
  • LGBTQ identified youth
  • Homeless and low-income youth and adults
  • Disabled and neuroatypical youth and adults
  • Survivors of abuse
  • Formerly incarcerated youth and adults

PARTNER BENEFITS

Organizations apply to the program annually. The majority of program capacity is awarded in January and February, so prospective partners are encouraged to submit applications as close to the New Year as possible.

As a baseline, all partners will receive the following:

  • A number of free individual tickets to the museum for use by anyone in the organization’s client base and by accompanying staff members
  • Up to 2 free group visits for a minimum of 10 and maximum of 90 people

ELIGIBILITY

  • Must be a non-profit with 501c3 status or a government entity or an indigenous community organization
  • Must be a direct service organization that provides free programming and services to marginalized populations

Any organization that meets the above criteria is encouraged to apply. We give preference to organizations which

  • Serve anyone in CAP’s target populations
  • Have an arts focus or offer arts-related programming
  • Serve the South Seattle area
  • Serve non-English speakers

Benefits last a year starting from when the partner is accepted, and do not roll over. Additional benefits are customized to the organization’s needs and arranged between partner and museum staff. These may include:

  • Interactive museum experiences (e.g. tours, workshops, art activities, etc.)
  • Use of MoPOP’s event spaces for community gatherings
  • Funding for transportation to the museum
  • Free passes to public programs and events (e.g. Sound Off!, Pop+, Movies at MoPOP, etc.)

*Organizations are also welcome to request a free, one-time group visit to the museum.

Interested in becoming a MoPOP CAP group? Apply to Become a MoPOP Access Partner

Apply to Become a MoPOP Access Partner

 

Questions? education@MoPOP.org.

This program is supported, in part, by a grant from ArtsWA (the Washington State Arts Commission) and the National Endowment for the Arts.

 
National Endowment for the Arts logo

Washington State Arts Commission logo


MoPOP’S LIBRARY PASS PROGRAM

For individuals wishing to visit MoPOP at no charge, a limited number of free passes are available for check out through the Seattle Public Library and the King County Library System.

For more information on this program, contact the Seattle Public Library or the King County Library System.


Welcome Back!

We’re committed to creating a safe and healthy environment for our staff and guests. 

All Clear King County Safety Pledge

What to Expect


Increased cleaning and sanitation

• Use of electrostatic sprayers in galleries and high-traffic areas.

• Touchless hand sanitizer dispensers at all museum and exhibition entrances and in high-traffic areas.

• Touchless soap dispensers in all bathrooms.

• We are running 100% fresh air through the museum! Our air intake is 80ft above sidewalk/street level. The air is filtered several times by MERV 13 and 16 filters, and we've increased the capacity of our exhaust fans to keep things fresh.


For employees

• Required training on COVID-19 and ways to protect themselves and others.

• Employees required to wear face masks at all times in the museum.

• Plexiglass dividers at ticketing and retail counters.


For guests

• Requiring guests ages 3 and above to wear a face covering at all times.

• Encouraging tickets purchased in advance for a specific entry time to guarantee a reservation.

• Only accepting credit/debit card or digital wallet payments.

• Providing (and cleaning after every use) stylus pens for guests to use with interactive elements.

• Restricting use of coat check except for storing items not allowed in the museum.

Sound Lab is temporarily closed due to its high touch nature, enclosed spaces, and difficulty in cleaning.


More Information

For information on the virus and steps you can take, consult the Centers for Disease Control (CDC), the State of Washington Department of Health, and Public Health - Seattle & King County.

Hours and Events

Open Daily

10:00am–5:00pm

*We will be closed Wednesdays starting October 6 

For updates on events, check out our current calendar here.


PRESENTING SPONSOR

FirstTech



HAVE A QUESTION WE HAVEN'T ANSWERED HERE?

General inquiries should go to our main information line at 206-770-2700. Box Office questions can be addressed at 206-770-2702.

CityPASS: SPEND LESS, EXPERIENCE MORE!

CityPASS makes it easy and affordable to visit 5 top attractions including MoPOP! Visit the attractions at your own pace, in any order, over a 9-day period. Purchase CityPASS online for immediate, paperless delivery to your mobile device. 
LEARN MORE ▸

Seattle CityPASS

TICKETS